Policy Effective Date: April 14, 2022
Rise Vest Technologies Global Limited (“Rise”, “we” or “us”) offers automated investment services. Should you choose to become our Client, we will create one or more accounts for you:
- A Cash Wallet (the “Cash Account”)
- An Invested Account (the “Invested Account”)
- Collectively, (the “Account”)
The Cash Wallet is for assets that are liquid and not invested, typically used for emergency or short-term need purposes. The Invested Account provides Users with access to professionally managed asset allocation strategies (each, a “Model”) managed by Rise.
This app and our website are available for users globally. Similarly, we make no representations that accessing this app or our website from users' respective location(s) is legal or permissible by extant local law(s). If you access this app or our website from your respective location, , you do so at your own risk and are yourself responsible for compliance with local laws.
2.2 Your Access
You agree not to disclose your password to any third party and you will notify Rise Support immediately if your password is lost or stolen or if you suspect any unauthorized use of your User Account. As a User you agree that you shall be solely responsible for any activities or actions under your User Account, whether or not you have authorized such activities or actions. You agree that the information you provide to us on Account or User Account registration through our website or our app will be true, accurate, current, and complete.
2.3 Alerts, Notifications and Service Communications
By creating a User Account, you automatically sign up for various types of alerts via email and mobile notification. When logged in, you may customize, modify and in some cases deactivate alerts by adjusting the settings accordingly. We never include your password in these communications, but we may include your name, or email address and information about your Account if you are a Client. Anyone with access to your email or mobile device will be able to view these alerts. You may unsubscribe from marketing oriented emails at any time.
3.1 Information Provided to User Not Guaranteed
You understand and acknowledge that Rise cannot guarantee any investment results you could obtain from investment information and financial insights it provides prior to you becoming a Client and that Rise is not liable for these results. All investments entail a risk of loss and that you may lose money. Rise may offer other investment management services to individuals who become Clients at its sole discretion. Your election to engage our investment management services are subject to your explicit enrollment and acceptance of the separate Client Agreement and related fee schedule.
3.2 Disclaimer Warranties
Your use of this app or our website, and the personal information you provide is at your sole discretion and risk. This app and our website and all materials, information, products and services included therein, are provided on an AS IS and AS AVAILABLE basis without warranties of any kind from Rise.
RISE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO THIS APP AND OUR WEBSITE, THEIR CONTENT AND/OR USER INFORMATION, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, COURSE OF DEALING OR COURSE OF PERFORMANCE. RISE DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED:
- REGARDING THE AVAILABILITY, SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THIS APP AND OUR WEBSITE, THEIR CONTENT AND/OR USER INFORMATION;
- THAT THIS APP AND OUR WEBSITE WILL BE ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED;
- THAT THIS APP AND OUR WEBSITE WILL BE FREE FROM ELECTRONIC VIRUSES; OR
- REGARDING THE PERFORMANCE OF OR ACCURACY, QUALITY, CURRENCY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED BY THIS APP OR OUR WEBSITE INCLUDING BUT NOT LIMITED TO INFORMATION OBTAINED THROUGH SOCIAL MEDIA.
No advice or information you obtain from this app or our website shall create any warranty not expressly stated in this Agreement. If you choose to rely on such information, you do so solely at your own risk. Some countries or jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you.
3.3 Limitation of Liability
IN NO EVENT SHALL RISE OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS APP OR OUR WEBSITE, THEIR CONTENT AND/OR USER INFORMATION, INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF OR THROUGH THIS APP OR FOR ANY INVESTMENT DECISIONS MADE ON THE BASIS OF SUCH INFORMATION, WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT RISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
You agree you will:
- Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
- Provide accurate information to us, whether reported directly or through a third party who you authorize, and keep it updated;
- Use the services solely for your personal, non-commercial use;
- Provide accurate and complete information about yourself for your profile and keep your password confidential;
- Use the Services in a professional manner
You agree you will not:
- Circumvent, disable, or otherwise interfere with security-related features of this app or our website or features that prevent or restrict use or copying of any content or User information;
- Upload, email, transmit, provide, or otherwise make available:
- any User information which you do not have the lawful right to use, copy, transmit, display, or make available (including any User information that would violate any confidentiality or fiduciary obligations that you might have with respect to the User information); or
- any User information that infringes the intellectual property rights of, or violates the privacy rights of, any third-party (including without limitation copyright, trademark, patent, trade secret, or other intellectual property rights, moral right, or right of publicity); or
- unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; or
- any personal information that is unlawful, obscene, harmful, threatening, harassing, defamatory, or hateful, or that contain objects or symbols of hate, invade the privacy of any third-party, contain nudity, are deceptive, threatening, abusive, inciting of unlawful action, or are otherwise objectionable in the sole discretion of Rise; or
- any personal information that contains software viruses or any other computer code, files, or programs designed to (i) interrupt, destroy, or limit the functionality of any computer software; or (ii) interfere with the access of any user, host or network, including without limitation overloading, flooding, spamming, mail-bombing, or sending a virus to this app or our website; or
- any personal information that includes code that is hidden or otherwise surreptitiously contained within the User information;
- Use any meta tags or other hidden text or metadata utilizing a Rise name, trademark, URL or product name;
- Forge any TCP/IP packet header or any part of the header information in any posting, or in any way use this app or our website to send altered, deceptive, or false source-identifying information;
- Interfere with or disrupt (or attempt to interfere with or disrupt) any Rise web page, server, or network, or the technical delivery systems of Rise’s providers, or disobey any requirements, procedures, policies, or regulations of networks connected to this app or our website.
- Attempt to probe, scan, or test the vulnerability of any Rise system or network or breach or impair or circumvent any security or authentication measures protecting this app or our website;
- Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software used to provide this app or our website;
- Attempt to access, search, or meta-search this app or our website or content thereon with any engine, software, tools, agent, device, or mechanism other than software and/or search agents provided by this app or our website or other generally available third- party web browsers, including without limitation any software that sends queries this app or our website to determine how a website or web page ranks;
- Collect or store personal information about other users without their express permission;
- Impersonate or misrepresent your affiliation with any person or entity, through pretexting or some other form of social engineering, or commit fraud;
- Solicit any User for any investment or other commercial or promotional transaction;
- Violate any applicable law, regulation, or ordinance;
- Scrape or copy information through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work);
- Use, launch, or permit to be used any automated system, including without limitation "robots," "crawlers," or "spiders"; or
- Copy or use the information, content or data on this app or our website in connection with a competitive service (as determined by Rise);
- Monitor this app’s or our website’s availability, performance or functionality for any competitive purposes;
- Copyrighted Materials: No Unauthorized Use. If you become aware of misuse of this app or our website or content thereon by any person, please contact Rise to report any abuse.
- Please note that funding your wallet with the sole purpose of withdrawing it in a bid to profit from the fluctuating FX rates is strongly discouraged and may lead to account suspension or being permanently barred.
The Rise platform should be used strictly for purpose of participating in the various investment opportunities available on the platform and not a means to round trip FX rates.
You hereby agree that if we determine that your funding has no investment intent beyond taking advantage of FX rates, your account will be flagged and your funds will be refunded at the original Naira value that was sent or in accordance with the FX rates on the date your account was funded, as determined by Rise.
This refund process shall be net of all charges incurred. You further agree that if your account is continuously flagged pursuant to the above, your account may be barred permanently without any recourse to you.
5.1 Integration & Severability
This Agreement is the entire agreement between you and us with respect to your use of this app and our website, and supersedes all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us. This Agreement does not govern Rise’s provision of advisory services to you as a Client. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
5.2 Advice may differ
You understand and agree that we act as an investment adviser for Clients and will continue to do so. We and our personnel may make recommendations and take action for Clients that may differ from the recommendations we give to you or the action we take on your behalf. In addition, our personnel may take actions for their own accounts based on their own investment situations that differ from the recommendations we give you or actions we take on your behalf.
5.3 Portfolio Aggregation
We provide the opportunity for individuals to access high ticket investments at a lower entry point. This means that we will sometimes pool User/Client funds into a portfolio and purchase assets with the portfolio rather than in the names of individual account owners. In all such cases, funds and returns are apportioned to their respective owners according to the amount of their contribution to the portfolio. Users and Clients by using Rise agree to have their funds pooled with other investors to purchase assets and earn returns.
- Rise via email (in each case to the address that you provide), or
- You via email to [email protected] or to such other addresses as Rise may specify in writing. The date of receipt shall be deemed the date on which such notice is transmitted.
Your feedback is welcome and encouraged. You may submit feedback by emailing us at [email protected]. You agree, however, that
- By submitting unsolicited ideas to Rise or any of its employees or representatives, by any medium, including but not limited to email, written, or oral communication, you automatically forfeit your right to any intellectual property rights in such ideas; and
- Such unsolicited ideas automatically become the property of Rise. You hereby assign and agree to assign all rights, titles and interests you have in such feedback and ideas to Rise together with all intellectual property rights therein. In addition, you warrant that all moral rights in any feedback have been waived, and you do hereby waive any such moral rights.
You can also contact Rise by phone at +12244700277 or via physical mail at:
Rise Vest Technologies Global Limited
P.O Box 31119 Grand Pavilion,
Hibiscus Way, 802 West Bay Road